Privacy & Cookie Policy

Privacy Policy

TrustedReviews Limited takes your privacy seriously. This Privacy Policy explains the steps we take to ensure information about you is kept secure and confidential, and how we use any personal information collected from you through the use of this site.

Please read this Privacy Policy carefully; once you use our website and services you will be regarded as having read and accepted it.

TrustedReviews Limited is the data controller in relation to the Services and your personal data collected on our site. Our registered address is 44 Copperfield Street, London, SE1 0DY.

What personal information do we collect and how do we use it?

Our website contains links to enable you to visit other websites of interest easily; once you use these links you will leave our site and should note that we do not have any control over that other website. We are only responsible for data that you provide to us during the use of our site; we are not responsible for the protection and privacy of any information which you provide whilst visiting those other sites, and such sites are not governed by this privacy statement. Please refer to the privacy policy applicable to the website you are using.

Once you begin to use our site we will collect your Internet Protocol (IP) address; this may be processed at a later date if we are asked to investigate fraudulent activity on our site. If you have requested to be kept informed of the services that we offer, we will contact you using the details you provide.

Processing is also carried out for the purposes of ‘legitimate interests’ pursued by us, or our agents and service providers, utilising the least amount of personal data necessary for the particular task. TrustedReviews Limited may disclose and use personal information collected about you within its own organisation for the purpose of internal business administration and analysis, completing any transaction you are undertaking with us, providing any goods or services to you, associated administration, or obtaining professional advice. We may need to pass your data to our agents and service providers, which may involve passing your data outside of the European Economic Area; we have appropriate safeguards in place for when that happens, which include using appropriate contractual clauses and ensuring that the third party is appropriately accredited to process personal data safely.

If you request to be kept informed of services that we offer your data may be used for marketing purposes by all divisions of TrustedReviews Limited. If you have used the service through a third party we will share contact details with them, or their marketing partners and agencies in line with their normal practice.

We will not rent, trade, or sell your data to others.

If you have any queries about the data we hold about you, or about the safeguards we have in place to protect it, you can contact our Head of Quality and Compliance at


Our website is a “Let’s Encrypt Secure Site” and keeping information about you secure is very important to us, however, no data transmission over the internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk. Sensitive information, for example your security information and credit card details, is encrypted to minimise the risk of interception during transit.

We have security procedures in place to protect the loss, misuse, or alteration of information under our control. We have security measures in place to protect its user database and access to this database is restricted. All information collected, or processed via the website is encrypted making it secure, inaccessible, and unrecognisable to any third parties.

We have put procedures in place to deal with any suspected personal data breaches and will notify you and the supervisory authority of a breach where we are legally required to do so.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Your Rights

You have the right to request access to your data; have it amended if it is not correct; place restrictions on, or object to its processing; request erasure of your data; and have the right to data portability (provided in a format which other companies are able to use). If requesting any of the above please state the service you used and provide in writing, or by email to

If you opt into marketing permission you have the right to change your mind at any time; you can do so by emailing us at

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues. If you have a concern we would appreciate the opportunity to deal it before you approach the ICO and request that you contact us in the first instance.

We may amend our Privacy Policy from time to time. If we make any substantial changes in the way your personal information is used we will make that information available by posting a notice on the website.

Cookie Policy

Like most sites, Recombu uses cookies to enhance your experience when using our website and give us insight into how our website is being used. The cookies we use contain information about the use of your computer but don’t include personal information about you (they don’t store your name or email address, for instance).

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How does Recombu use cookies?


We primarily utilise cookies to track our website usage and marketing activities using products such as Google Analytics and Recombu’s own reporting solution.


Recombu uses third-party advertising technology to serve ads when users visit our website; we sell this space to pay for the content you enjoy for free. During the process of advertising being served to you, a unique cookie may be passed by the advertising technology to your browser (more information

We also earn a small commission from some of the brands we work with through our comparison areas, and this is paid to us when you sign up for a deal from one of those retailers. To enable us to track this, a cookie will be placed on your computer by the retailer, then the cookie will identify that you have been referred by Recombu so we can earn the commission. The Internet Advertising Bureau (IAB), the trade association for online advertising, has created a website to help people understand performance-based marketing, so for more information on this please click here.

Social Media

Social sharing, video and other social services we provide are run by other companies. These companies may place cookies on your computer to help them provide you with the best possible service and personalisation.

Here is where you can find out about these companies and how they utilise cookies:

How to delete and block cookies

If you would like to delete or block cookies you can do so by modifying your browser’s settings. Please be aware that by blocking cookies you may limit the functionality of this and other websites. If you need help on blocking cookies we recommend you take a look at the guides provided by

Need more information?

If you would like more information on Recombu or how we use cookies, please get in touch and one of our team will get back to you.