UPDATE February 28, 2013: Following intervention from the RDI, ADI Communications has modified its site to say:
“If you experience interference on your TV recently after May 2013 and before you had an uninterrupted clear signal, it is most likely that your are one of the hundreds of thousands of houses experiencing 4G interference problems.”
It doesn’t quite make sense and it doesn’t mention that most people will get free help from AT800.tv, as detailed in our original coverage…
The body set up to fix potential interference to Freeview from 4G mobile broadband has warned of companies targeting public fears before problems even start.
AT800.tv will send free aerial filters to every home that might be affected by 4G when new services launch later this year – but opportunists are already claiming they can fix the 4G Freeview Fail before it begins.
Companies such as ADI Communications promise to solve 4G interference problems, even though the 800MHz 4G services won’t launch until May 2013 at the earliest.
Read more about the 4G Freeview FailADI’s website says: “If you have been experiencing interference on your TV recently and prior to November 2012 you had an uninterrupted clear signal, it is most likely that your are one of the hundreds of thousands of houses experiencing 4G interference problems.”
Recombu Digital asked AT800.tv – which is run by the mobile phone operators – if there could be any truth to ADI’s claims.
A spokesman for AT800.tv told us: “4G does not currently interfere with television signals. People should not buy filters claiming to address this specific issue in the hope it will fix existing TV signal problems.
“Later this year, 4G operating at 800 MHz will be rolled out that could affect Freeview. This is where we come in – we will ensure that all UK consumers continue to receive clear Freeview TV signals, or are offered a suitable alternative, when these 4G mobile services are launched.
“This service is funded by the mobile operators and provided by us, so consumers need not look elsewhere for a fix to the problem.”
Legitimate filters for 4G interference can already be purchased for under £10, and businesses in affected areas will not receive free filters, so they may need professional help.
Some people may also need help with installing filters for flats or homes with TV distribution amplifiers in the – we would recommend contacting professional aerial installer bodies the CAI (www.cai.org.uk) or the RDI (www.getmedigital.com).
ADI is not a member of the CAI, although they do claim to be Registered Digital Installers using the Digital Tick. We’ve asked the RDI (Registered Digital Institute) for comment.
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