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Nev Wilshire’s The Call Centre companies to appeal PPI fines

Nev Wilshire’s telemarketing companies Nationwide Energy Services and We Claim U Gain have announced their intentions to appeal fines handed down by the Information Commissioner’s Office (ICO). 

The ICO has issued fines totalling £225,000 after the two companies were revealed to be the source of thousands of nuisance calls. 

Both companies, part of Wilshire’s Save Britain Money Ltd, have released a joint statement, rubbishing the ICO’s claims: 

“Nationwide Energy Services Ltd (NES) and We Claim U Gain Ltd (WCUG) can confirm that the Information Commissioner’s Office (ICO) have issued them with monetary penalty notices for alleged breaches of the Privacy and Electronic Communications Regulations (PECR).” 

Nev Wilshire’s The Call Centre companies to appeal PPI fines
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“Neither NES nor WCUG accept that issuing monetary penalty notices is the appropriate course of action. Both have made the necessary representations to the ICO and will be issuing a formal appeal shortly.” 

“While this process is ongoing it would be inappropriate for both companies to comment further. We remain committed to the best interests of our customers at all time.” 

Save Britain Money Ltd is the focus of BBC Three’s The Call Centre documentary and has been rated as one of the best companies to work for in Britain. 

The fines were issued by the ICO after the two companies reportedly broke the rules regarding use of numbers registered with the Telephone Preference Service (TPS). The idea of the TPS is that you register your phone number with the TPS and then sales companies are obliged to not call you. Hefty fines, like the ones dished out to companies acting on behalf of TalkTalk, are aimed at dissuading companies thinking of not playing by the rules. 

Image credit: Flickr user jonny goldstein


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