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Sky line rental, voicemail and Sky Talk prices increasing in December

Sky has announced that it’s cranking up the cost of line rental this December to £17.40/month. 

The £1 increase means that Sky’s line rental rate will still be cheaper than the standard rate charged by rivals BT and TalkTalk, who stump customers for £17.99/month and £17.70/month respectively – on top of whatever else they’re paying for broadband, calls and TV. 

Letters will be sent out to customers who should start receiving them from today, fully detailing how the new prices break down. We can confirm that as well as the line rental increase, Sky will start migrating Sky Talk customers on new landline calling packages which were announced back in July. 

Customers will pay at least £4/month as standard for the new Evening & Weekends service. The idea behind this is that the majority of Sky Talk customers were reportedly straying beyond their current call limits and racking up out-of-bundle charges. Previous entry-level calls service Sky Talk Weekends, as the name suggests, only gave customers free calls for the weekend. 

A Sky spokesperson said: “Our line rental and voicemail prices are still lower than BT’s, and our new Sky Talk packs mean our customers will gain even more inclusive calls across the week –  including calls to UK mobiles – for as little as £4 a month. 

“These changes mean we can offer our broadband and talk customers even more value for money at the same time as investing in market-leading innovation and even better customer service for them.”

The new £4 Evening & Weekends service also bungs in free calls to UK mobile numbers at evenings and weekends. 

Sky Talk out of bundle charges are 9.5p/minute for calls to landlines and 12.7p/minutes for calls to mobile numbers. 

Depending on which Sky Talk package you take, you’ll be automatically moved up to the nearest equivalent service. Check out these help pages on Sky’s site to see which services are changing and which are going. 

As well as increasing line rental costs, Sky will from December 1 onwards, tweak the cost of Sky Voicemail up from £1/month to £1.25. Voicemail was a free feature of Sky Talk until October last year, when the ISP decided to start charging for it. 

If you’re reading this and wondering what all this extra cash is going towards, you might want to consider that the company is actively involved in trials of 4K Ultra HD TV and next-gen broadband technology. 

It’s not yet confirmed if Sky is one of the eight ISPs that are taking part in a trial of BT’s new technology, which has delivered download speeds of over 700Mbps in lab conditions, but we do know that Sky is testing out a FTTP (Fibre to the Premises) service in York, in conjunction with TalkTalk and CityFibre.

Last week, Sky announced that it had connected its first triallist to the bleeding edge up to 940Mbps service.

The trial will determine whether Sky decides to use CityFibre’s network, which TalkTalk boss Dido Harding estimates could reach around 10 million UK premises, as the backbone for a future commercial product. 


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