A Manchester-based company has been slapped with a £45,000 fine for making over 1,000 unwanted marketing calls.
Tameside Energy Sevices were found to be guilty of making the calls between May 2001 and January 2013, according to the Information Commissioner’s Office (ICO).
In one case, the company was found to be responsible for 20 unwanted calls to an elderly lady of 80, who had repeatedly told the company to stop calling.
Simon Entwistle, director of operations at the ICO revealed how the company was initally facing a fine twice the size:
“This is not the first and will not be the last monetary penalty issued by the ICO for unwanted marketing calls. These companies need to listen – bombarding the public with cold calls will not be tolerated. Were it not for the company’s poor financial position, this monetary penalty would have been £90,000.”
Tameside Energy Services were found to be guilty of ignoring Telephone Preference Service (TPS) lists. If you have a number registered with the TPS, companies are obliged not to contact you over the phone for marketing purposes.
Commenting on the Information Commissioner’s action John Mitchison, Head of the Telephone Preference Service (TPS), said:
“We’re pleased that the ICO has used its powers to issue significant fines to yet another company breaching telemarketing rules.
“We refer all complaints to the ICO and are pleased that it is using this information to take action against companies that are breaking the law.”
Phone spam is immensley irritating and upsetting. As well as registering with the TPS, there’s a couple of extra tools at your disposal. BT’s BT6500 landline phone (£44.99) promises to block up to 85 per cent of marketing calls and the CPR Call Blocker (£39.99) features a ‘block now’ button, stopping companies from contacting you again.