All Sections

HTC One X WiFi issues plaguing devices

UPDATED: The HTC One X, a head-turner at Mobile World Congress this year, the company’s new flagship handset and the first smartphone on the market to use Nvidia’s quad-core Tegra 3 chipset, sounds like it means business right? Well, in many cases it does, aside from being one of the most powerful phones available right now, the One X is a piece of design to behold, however one key aspect doesn’t sit right as users are reporting some serious discrepancies with their WiFi connectivity.

It’s in fact more serious than that, as XDA Developers user, bigoliver, reports that such issues can affect Bluetooth, GPS and battery performance as well. Confirmed by numerous users, squeezing the back of the phone between the camera module and the volume rocker may result in improved WiFi signal, dropping back down when the phone is released, if this test works on your device too, it’s clearly one of those with the issue.

HTC One X WiFi issues

Fellow XDA member, estanemi does however have a solution, although as with so many unofficial routes, it’s not for the faint hearted as it requires disassembly and a touch of soldering inside your precious HTC One X. If this sounds a little drastic, user adamgaltress does also point out that, for those in the UK at least, the chances are you’re within your rights to have HTC fix the issue on your behalf (and foot the bill too). The Citizen’s Advice Bureau states:

If you bought goods six months ago or less and there’s something wrong with them, the trader should accept that there was something wrong at the time of sale. Unless it’s really obvious you caused the problem yourself, the trader should offer to put things right. In practice, this usually means repairing or replacing the goods. If the trader doesn’t accept that there was something wrong with the goods when you bought them, they will have to prove this.

The only stubbling block to thus is if you’ve altered the stock ROM or unlocked your HTC One X and are unable to reverse the process, if this is the case, you only really have the scary option to choose, good luck.

UPDATE 12/6/12: We received an official statement on the matter from HTC last night, here’s what they have to say, “HTC is committed to delivering a high quality product and great experience for all of our customers. We investigate all reported issues and if a hardware or software change is found to improve a customer experience, it will be deployed to all applicable devices according to our standard, required processes. We apologise for any inconvenience customers have experienced and appreciate your patience as we work quickly to investigate this issue.” It sounds like if you have encountered this issue, HTC are prepared to deal with it, but perhaps on a case by case basis. If you still don’t want to go down the scary route, it may be worth getting in touch with them.

Comments