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BT broadband and phone services restored to Scottish storm sufferers

BT engineers have reconnected the final few places in Scotland cut off from broadband and phone services by the recent storms. 

Openreach, BT’s network arm, announced that the last few places in the Highlands & Islands were reconnected as of a minute to midnight on Wednesday January 23 – one month after the damage was reported

The extreme weather, which lashed several parts of the UK over the Christmas 2013 and New Year’s period, saw thousands of homes and businesses cut of from internet and phone access for several weeks. 

BT broadband and phone services restored to Scottish storm sufferers
Clear skies: All Scottish homes and businesses blasted by UK storms have been reconnected by BT

The flooding and strong winds also saw extensive damage sustained by BT’s Openreach network, meaning that in many places, people couldn’t place orders for new broadband and phone services until the work was done. 

Since then, Openreach engineers have been working overtime to reconnect everyone. Properties in the south west and north east of Scotland knocked out by the storms are back up on their feet. 

With the last few repair jobs in the Highlands & Islands complete, BT can now present Scotland with a clean bill of health. 

There’s still work to be done across the south of England and many parts of Wales. Customers in Swansea, mid Wales and the Shrewsbury areas and north Wales are still waiting to be reconnected, as are people in Exeter, Taunton and Truro in the West Country. 

Homes and businesses in Bournemouth, Southampton, Guildford, the East, Central and West Downs, Esher and Croydon are still waiting for broadband respite from Openreach repair teams. 

Image: Tobias von der Haar/Flickr


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