Zen upgrade gives fibre broadband users at least 50GB a month to play with

Zen Internet has finished boosting download allowances for all broadband users with a minimum 50GB/month on FTTC.

By February 1, Zen will have adjusted its legacy Fibre Optic Broadband service, increasing the download usage allowance customers currently contracted on older services. 

This follows the launch of new Fibre and Phone packages in September 2013 and increases in ADSL broadband usage allowances in December. 

“We’ve been listening to how our customers’ internet use is changing and what they want to see from Zen,” said James Griffin, head of product management and marketing. 

“It’s clear that as more of us watch our favourite TV shows through online catch-up services, check out the latest viral video clips or simply watch the news live online, the amount of internet bandwidth we consume is growing.” 

The download usage allowance for existing customers will automatically increase, meaning that users of Zen’s entry level ‘Lite’ will get a usage allowance of 50GB, while usage on the top of the range Zen’s Fibre Office Plus is now completely unlimited. 

There will be no changes to the prices for any of Zen’s standard Fibre Optic Broadband services. All Zen’s fibre products are available on a 12-month contract. 

The ISP said it will also stick to its policy of having no Fair Usage Policy (FUP) and no traffic shaping. 

To support the increase in usage limits and avoid FUP and traffic shaping, Zen is continually measuring the usage across it network and predicting future requirements. The ISP added that this would ensure that upgrades are implemented in a timely fashion so that capacity is available ready to satisfy actual demand.